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Privacy Policy

Last updated: 19 August 2026

 

Michelle MacEwan, as trustee for the Michelle MacEwan Trust (ABN 90 201 574 177), operates the website michellemacewan.com.au and provides the Michelle MacEwan and Wild Wisdom services (“we”, “us” and “our”).

 

We respect your privacy and are committed to handling personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

 

This policy explains how we collect, use, disclose, store and protect your personal information when you:

  • visit our website;

  • create an account or join a membership;

  • purchase a digital recording, gift card or other product;

  • book a personal session, event or pilgrimage;

  • subscribe to a newsletter, Monthly Practice or other communication; or

  • contact or otherwise interact with us.

 

Personal information we collect

Depending on how you interact with us, we may collect:

  • your name, email address, telephone number and postal or billing address;

  • account, membership and login information;

  • order, booking, payment and transaction details;

  • information needed to administer an event, pilgrimage or personal session;

  • messages, enquiries, feedback and other correspondence;

  • newsletter and marketing preferences;

  • information about how you use our website, including your IP address, browser, device and cookie data; and

  • personal or sensitive information you choose to provide in connection with a personal session, application, event or pilgrimage.

 

Payment card details are processed by Wix and the relevant payment provider. We receive the order and transaction information needed to manage your purchase, payment or refund, but do not ordinarily receive your complete card number.

 

How we collect information

We collect personal information:

  • directly from you through our website, forms, store, booking systems and account or membership areas;

  • when you communicate with us by email, telephone, social media or in person;

  • when you attend a session, event or pilgrimage;

  • automatically through cookies and similar website technologies; and

  • from service providers that help us operate our website, bookings, payments, email communications, digital delivery, memberships and events.

 

Where practical, we will explain why information is being collected and how it will be used.

 

Why we use your information

We may use your personal information to:

  • process purchases, bookings, payments and refunds;

  • deliver digital recordings and other purchased material;

  • administer accounts, memberships, gift cards, sessions, events and pilgrimages;

  • provide customer service and respond to enquiries;

  • send order confirmations, download links, booking information and other service communications;

  • accommodate relevant accessibility, dietary or safety requirements for an event or pilgrimage;

  • keep accounting, taxation and business records;

  • maintain the security and proper operation of our websites and services;

  • understand and improve our services and communications;

  • comply with legal obligations; and

  • send marketing communications where you have consented or where otherwise permitted by law.

 

We will not use personal information for an unrelated purpose unless you consent or the use is authorised or required by law.

 

Personal and sensitive information

During personal sessions, events or pilgrimage applications, you may voluntarily share private or sensitive information, including information about your health, beliefs or personal circumstances.

 

We only collect this information when it is reasonably necessary for the service being provided or when you choose to share it. We treat this information confidentially and do not use it for marketing.

 

We will only disclose sensitive information with your consent or where required or authorised by law.

 

Sharing information with others

We may disclose personal information to service providers that help us operate our activities, including providers of:

  • website hosting and ecommerce services;

  • payment processing;

  • booking and membership systems;

  • email delivery and marketing;

  • video conferencing;

  • digital file delivery;

  • analytics;

  • cloud storage and business administration; and

  • accounting, insurance, legal or professional advice.

 

We may also disclose information to government agencies or other parties where required or authorised by law, or with your consent.

 

We do not sell or rent personal information for unrelated third-party marketing.

 

Overseas processing and storage

Some of our service providers may process or store information outside Australia.

 

For example, Wix advises that customer information may be stored or processed in countries including the United States, Ireland, Israel, South Korea and Taiwan. Other providers may operate in additional countries.

 

Where overseas providers handle personal information, we use the privacy and security controls made available by those providers. Information handled overseas may also be subject to the laws of the country in which it is processed.

 

Cookies and website analytics

Our websites may use cookies and similar technologies to:

  • provide website functionality;

  • remember preferences;

  • maintain security;

  • understand website traffic and use; and

  • improve website performance and communications.

You can control cookies through your browser settings. Disabling some cookies may affect the operation of parts of the website.

 

Marketing communications

Marketing subscriptions are optional and separate from purchasing or booking a service.

 

If you subscribe, we may send you news, practices, event information and offers. You can unsubscribe at any time using the link in an email or by contacting us.

 

Unsubscribing from marketing does not prevent us from sending necessary transactional or service messages relating to an order, booking, membership or account.

 

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

 

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

We retain personal information only for as long as reasonably required for the purpose for which it was collected and to meet applicable legal, taxation, accounting and dispute-resolution requirements.

 

When information is no longer required, we take reasonable steps to delete, destroy or de-identify it.

 

Accessing or correcting your information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

 

Please contact us using the details below. We may need to verify your identity before releasing information.

 

We do not charge for making an access request. If fulfilling a request would involve significant administrative costs, we will explain any proposed charge before proceeding.

 

Privacy enquiries and complaints

If you have a question or complaint about how we have handled your personal information, please contact us.

 

We will consider and respond to your enquiry or complaint within a reasonable period.

 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner:

https://www.oaic.gov.au/privacy/privacy-complaints

 

Third-party websites

Our website may link to websites and services operated by other organisations. We are not responsible for their privacy practices, and you should review their privacy policies before providing personal information.

 

Changes to this policy

We may update this policy when our services, systems or legal obligations change. The current version will be published on our website with its most recent revision date.

 

Contact us

Michelle MacEwan
as trustee for the Michelle MacEwan Trust
ABN 90 201 574 177
Email: info@michellemacewan.com.au

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